As remote work continues to become a more prominent feature of our working lives and employee disengagement simultaneously hits a 9-year high, it's crucial for companies with remote work policies to develop their teams’ emotional intelligence to stay engaged and high-performing.
Social and emotional skills are called power skills for a reason. They are key to building effective working relationships, managing stress, and communicating effectively with colleagues. They contribute to an awareness of self and others that allow us to navigate the working world with curiosity, resilience, and empathy. When developed in teams, the result is safer and higher-performance work environments.
With many employees now working remotely, the traditional office environment has given way to virtual meetings, digital collaboration tools, and remote workspaces. While remote work has many benefits, such as increased flexibility and cost savings, it also presents unique challenges, particularly when it comes to engagement and team performance. Remote teams are not able to rely on the social cues and interactions that occur naturally when face-to-face, and as a result studies show remote workers are more likely to feel isolated and less connected than their office-bound counterparts. This lack of connection can lead to decreased job satisfaction, lower productivity, and higher rates of turnover.
To ensure the engagement and wellbeing of their employees and the success and innovation of their business, companies with remote and hybrid working models need to develop key power skills in their teams. Here are three key drivers of engagement and how their development benefits remote teams.
By now, we know that remote work has great benefits for employees and employers alike. To avoid the pitfalls and optimize the experience for everyone involved, companies need to ensure teams are equipped with the critical interpersonal skills necessary to stay engaged, perform, and stick around. By teaching remote teams how to communicate effectively, build relationships, manage stress, and understand their emotions, companies can create safer, more supportive and connected remote and hybrid work environments and will enjoy greater collaboration and innovation as a result.